Shipping Policy

Shipping Policy of LUMINORD

At LUMINORD, we aim to give our customers in Germany a smooth and predictable shopping experience — including clear and transparent shipping terms.

All orders within Germany are shipped free of charge.

Shipping Areas

This shipping policy applies exclusively to deliveries within Germany.

Delivery Times

Below you will find the estimated delivery times for your order:

Order Cut-Off Time: 5:00 PM (CET). Orders placed after this time are processed the following business day, which may result in one additional day of delivery.
Processing Time: 2 business days (Monday to Friday). Once processing is complete, your package is handed over to our shipping partner.
Transit Time: 2–5 business days (Monday to Friday).
Estimated Total Delivery Time: approximately 4–7 business days from order placement.

Shipping Carrier

For deliveries within Germany, we work with a trusted shipping partner:

Shipping Costs

Free Shipping: Every order within Germany is shipped free of charge, regardless of order value.

Delivery Issues

If your delivery is delayed or you experience any other issue with your shipment, please contact our customer service right away. We will make sure your order arrives safely and on time.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can also check the status of your delivery at any time on our Order Tracking page.